Talking With Your Audiologist or SLP

Getting the Most From Your Visit

What to do before your visit | What to do during your visit | What to do after your visit
Video examples | More about health communication

Do you or a loved one have a problem with hearing, speech, or eating? You may feel scared or confused. Different people may be telling you different things. You probably have a lot of questions.

Use this information to help you when you see an audiologist or speech-language pathologist (SLP).

What You Can Do

Before Your Visit

• Write down the things you are worried about so you don't forget.
• Write down a list of questions that you want to ask.
• Look up information about your problem before your appointment. This will help you know what to talk about with the audiologist or SLP.
• Bring someone with you to ask questions and help you remember what you are told.
• Bring a list of any medicines you are taking. Some medicines can impact speech and hearing.
• Bring paper and a pen with you to your appointment.
• Call the office ahead of time if you need an interpreter during your visit.

During Your Visit

• Use the "Ask Me 3" questions.
• What is my main problem?
• What do I need to do?
• Why is it important for me to do this?
• Ask the questions you wrote down before your visit.
• Write down what you are told or have your loved one take notes. You can ask if it is OK for you to record the visit so you can listen again later.
• Ask the audiologist or SLP to write down words you didn't understand.
• Tell the audiologist or SLP what you think they said to make sure you understood.
• Find out how you can contact him or her if you have questions after you leave.

After Your Visit

• Go over your notes to see if you understand what was said.
• Talk with the person who came with you to see if you both heard the same thing.
• Call or email your audiologist or SLP if you have other questions.
• See if you can find out more about what you were told.
• Ask other people you know who may have the same problem.
• Go to the library to see if there are any books or magazine articles.
• Search the Internet for information.
• See someone else for a second opinion if you want more information.

Video Examples

Want to learn more? Check out these videos from YouTube:

• Speak Up: Tips for talking to your doctor
• When you don't understand what the doctor says
• Breaking Down the Barrier: Translating Limited English Proficiency Policy into Practice