Payers, legislators, administrators, and consumers have asked our professions, like many others, to demonstrate the effectiveness of the services we provide. Our participants know that the most effective and powerful way to answer questions related to treatment outcomes is to use aggregated local and national outcomes data. NOMS data are an invaluable tool for clinicians, administrators, and the professions that can be used for many purposes.
National outcomes data are essential to advocating for the services we provide. Clinicians and administrators can use NOMS data to negotiate reimbursement from third-party payers for audiology and speech-language pathology services. In addition, data can be used to secure valuable treatment minutes shared by team members from other disciplines.
Many accrediting bodies, such as the Joint Commission on Accreditation of Healthcare Organizations (JCAHO), have placed a greater emphasis on health care organizations to collect outcomes data and use the data to improve the quality of services provided.
NOMS data provide a standard to which you can compare your organization’s performance. Benchmarking is both a persuasive marketing tool and an effective quality control measure. Our reporting tool allows your organization to not only compare the organization as a whole to the national data but also benchmark individual facilities against your organization’s overall performance (if applicable).
Too often, administrators are asked to make decisions about how many staff members they need and what kinds of expertise the staff should have—without data to support those decisions. Administrators can make educated decisions related to staffing by analyzing facility-specific information such as the
In doing this, your organization can recruit and hire staff members with the expertise you need while better allocating limited financial and personnel resources.
National data can help us analyze patterns of care and identify how we can improve services. NOMS data assist administrators and clinicians with caseload planning and management and can help speech language pathologists (SLPs) with functional goal writing.
Using national outcomes data, audiologists can track progress and performance over time and get treatment information on patients with hearing, tinnitus, and vestibular difficulties. Examples include the following:
Using national outcomes data, SLPs can determine the average amount of treatment that is required to show functional change in communication and/or swallowing skills for patients with a particular disorder or diagnosis. Examples include the following: