ASHA CE Administrator (CEA) Roles and Responsibilities
Primary Role
The ASHA CE Administrator (CEA) is the primary point of contact between the Provider organization and ASHA CE. The CEA is responsible for
- ensuring that Standards for ASHA CE Providers and ASHA CE Policies are followed;
- overseeing the Provider’s continuing education program; and
- communicating requirements to course planners, instructors, and others involved in the CE program (e.g., web designer, marketing team).
The CEA does not necessarily need to be the chief executive officer (CEO) or director of the organization. However, the CEA must have the authority to advise others involved in the CE program when changes are needed to maintain compliance.
CEA Responsibilities
The CEA has the following responsibilities:
- Ensure that the organization adheres to the current Standards for ASHA CE Providers and ASHA CE Policies—and implement all updates.
- Ensure that all CE program processes and procedures are clearly and accurately documented and are available to appropriate staff.
- Submit accurate and complete course information by the required deadline.
- Report on all registered course offerings accurately by the required deadline.
- Maintain course and learner records, as required by ASHA CE Standards and other laws and regulations.
- Ensure that all fees are paid on time.
- Engage with ASHA CE through the consultative approach when addressing compliance issues.
- Have availability during regular business hours to meet with ASHA CE.
- Participate in the ASHA CE Provider reapproval review every 5 years.
- Communicate any changes regarding Provider personnel or organizational structure to ASHA CE.
- Respond to learner inquiries in a timely manner about courses offered for ASHA continuing education units (CEUs).
- Work in collaboration with a CE Content Consultant, if applicable.
Key Skills of a Successful CEA
A successful CEA must have the following skills and abilities:
- attending to detail
- managing deadlines
- communicating requirements clearly
- collecting and managing data
- developing policies and procedures
- using software and other technology—including learning management systems, the CE Provider Portal, and Excel spreadsheets
- organizing and prioritizing workload
- responding in a timely manner to ASHA CE communication
It may be helpful if the CEA also has the following experience:
- managing projects and meetings
- developing curriculum
- planning, delivering, and evaluating continuing education courses
- working with other continuing education programs or credentialing agencies
If the CEA does not have these skills, there should be someone working within the organization (or consulting) to assist.
Knowledge of the CSD Discipline
Every ASHA CE Provider must have staff who possess knowledge and experience with audiology, speech-language pathology, and/or speech, language, and hearing science. At least one person in the Provider’s continuing education unit must be an ASHA member with knowledge and experience in the professions and/or be ASHA Certified.
If the CEA does not meet these qualifications, then the organization must designate a CE Content Consultant who
- is an ASHA-certified audiologist, speech-language pathologist, or speech, language, and hearing scientist and/or ASHA member;
- will serve as a subject-matter expert (SME) or work with other SMEs, as needed; and
- must be involved in all continuing education course planning, implementation, and evaluation.
